British Airways plans to resume its flights from London on Sunday, with a return to normal in Gatwick and the majority of its flights from Heathrow, the British airline said in a statement. It states that disturbances will still be recorded after the previous day's computer failure, as the aircraft and crews are not positioned at the locations provided in its global network.
Only travelers with a confirmed reservation can go to both airports and check on site if a departure is well planned, adds the company.
British Airways had to cancel all its flights Saturday from the London airports following a computer breakdown, in full weekend of big departures, leaving on the ground thousands of passengers.
In a video posted on Twitter, CEO Alex Cruz said the incident was related to "a power supply problem", and had no connection with "any cyber attack."
This breakdown occurred on the first day of an extended weekend, on Monday is a holiday in the United Kingdom, traditionally synonymous with large departures. The users have not failed to express their anger on social networks.
"A day lost, no announcement, we are stuck on the tarmac of the airport." Thanks, British Airways - Weekend bousillé ", thus tweeted Paul DuBois at the airport of Heathrow.
The company apologized to its Twitter account and tried to respond to the many passengers exceeded.
"We are working hard to offer other flights to customers who were due to fly today," the company said in a statement. Those who can not go "will be offered a refund" she insured.
Earlier in the day, British Airways had asked its customers to "not go" to both airports, the terminals being already "extremely congested". An AFP photographer saw at the end of the day that many travelers were hurrying outside Heathrow airport in the middle of their luggage.
The entry of the airport was forbidden for reasons of "hygiene and security", according to travelers interrogated.
The company had already suffered further computer failures in 2016, causing significant delays in July and September.

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